Articles on: Billing

What is the refund policy?

File Download Refunds: does not offer refunds or re-credits for downloaded files. File returns will only be considered based on technical issues with the file at the sole discretion of

Pay-as-you-go credits: Refunds for pay-as-you-go credits can be made within 14 days of your invoice date, provided that you have not used any credits from the pack.

First 14 Days: if the subscription isn’t right for you, you can contact us for a refund within 14 days of your original invoice date, provided you have not used more than 5 credits and have not made use of any downloaded resources.

Unlimited Plan: Due to the nature of this limited offer, there are no refunds on the unlimited plan.

Cancel any time: You are free to cancel your subscription at any time from your Billing page. There are no cancellation fees, contracts, or obligations.

Note: Upon cancellation any unused credits (and access to the members only tools) will automatically expire on your billing date.

Monthly or Annual Renewals: If you would not like to renew, please cancel your plan prior to your renewal date from your Billing page.

Important: There are no refunds on automatic monthly or annual renewal subscription payments.

With annual plans, we send a renewal reminder 14 days prior to the renewal. We are not responsible if this message is accidentally deleted or marked as spam.

See below for the renewal reminder email that is sent 14 days prior to your renewal. The subject is: ⚠️ [] Your Annual Plan is about to renew

Renewal Reminder Email

Updated on: 30/05/2023

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